Hintor legal
Refund & Cancellation Policy
How Hintor Pro subscription cancellations, refunds, and billing issues are handled.
Last updated: September 11, 2026
Intro
Hintor Pro subscription purchases are generally final and non-refundable once the transaction is completed. This policy explains how cancellations and limited refund exceptions are handled.
Cancellation
You may cancel your Hintor Pro subscription at any time. Cancellation prevents future renewals, but does not automatically create a refund. Access normally continues until the end of the already-paid billing period after cancellation.
Refunds
No partial or prorated refunds are provided for unused time in a monthly or annual subscription. Exceptions may apply only where required by applicable consumer law or in confirmed billing-error situations, such as duplicate or incorrect charges.
Statutory consumer rights that cannot legally be waived remain unaffected.
Paddle as Merchant of Record
Paddle is Hintor's Merchant of Record and processes payments and any approved or legally required refunds. Paddle's own applicable terms and policies may also apply to your transaction.
Billing problems
If you believe you were billed incorrectly, accidentally, or more than once, contact support@hintor.co with enough information for us to locate the transaction. We will review confirmed billing errors with Paddle as appropriate.
Contact
For cancellation or refund questions, contact support@hintor.co.